By installing, accessing or using any websites, mobile apps, email newsletters, and other digital properties (together, “online services”), you are entering into a binding agreement with The Ashford Hotel & Restaurant Australia (“The Ashford Hotel”, “we” or “us”).
The online services are controlled and operated from our administration center. Please also review our Privacy Statement, which describes how we collect, use, and share information.
Eligibility: The online services are not intended for use by anyone under the age of 18. You must be at least 18 years old to use these services.
Obey the Rules of the Road: Whenever you use the online services, you must obey all applicable rules and regulations. You must not use the online services while driving or while behind the wheel of a vehicle that is not in “park”.
Your Account: You are responsible for any devices and accounts used to access our services. You are permitted to register only one account and must keep your information accurate. To delete your account, contact us at 1300-941-114.
By opting in, you consent to receive marketing, transactional, and other messages from The Ashford Hotel. You can opt out at any time via the "unsubscribe" link in emails or by texting STOP to our SMS service. For more details, visit our Contact Page.
This section applies to orders placed for restaurant pick-up. You must register an account and a valid payment method. All products are subject to availability at the specific restaurant location. Prices are determined independently by each location.
Refunds: If you seek a refund for any reason after selecting ’Pay & Place Order’, please contact the restaurant directly. Decisions regarding refunds are at the sole discretion of the restaurant management.
All intellectual property in the online services is the exclusive property of The Ashford Hotel. You are granted a personal, non-exclusive, and revocable license to use the services for personal, non-commercial purposes only.
You agree not to:
Any claim or dispute arising from these terms will be resolved by final and binding arbitration. Before initiating arbitration, you agree to contact us at info@theashfordhotel.com.au to attempt an informal resolution.